Terms of Service
Last Updated: September 1, 2026
Welcome to our online store. These Terms of Service (“Terms”) govern your access to and use of our website and your purchase of products from BONNIE BENJAMIN LIMITED (“we”, “us”, “our”, or the “Company”).
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. About Our Store
Our website is operated by:
BONNIE BENJAMIN LIMITED
Email: zeniquant@gmail.com
Address: RM 5B 12/F TUNG LEE IND BLD, 9 LAI YIP ST, KWUN TONG, HONG KONG
We offer household organization and storage products and related items through our online store.
2. Eligibility
By using this website or placing an order, you represent that:
- You are legally capable of entering into a binding agreement under the laws applicable to you
- The information you provide is accurate and complete
- You will use the website only for lawful purposes
If you are purchasing on behalf of another person or organization, you represent that you have the authority to do so.
3. Product Information
We make reasonable efforts to ensure that product descriptions, photographs, specifications, measurements, colors, and other information displayed on our website are accurate.
However, minor differences may occur due to screen settings, lighting, manufacturing variations, photography, or other factors.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
4. Prices and Availability
Product prices are displayed on the website and may be changed from time to time.
We make reasonable efforts to maintain accurate pricing and product availability. However, errors may occasionally occur.
If we discover a significant pricing or product information error after you place an order, we may contact you before fulfilling the order to confirm whether you wish to proceed at the corrected price. If you do not wish to proceed, we may cancel the order and provide an applicable refund.
We also reserve the right to limit quantities or refuse orders where reasonably necessary.
5. Orders
When you place an order, you are making an offer to purchase the selected products.
After receiving your order, we may send an order confirmation email. An order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been accepted for fulfillment.
We may cancel or decline an order in reasonable circumstances, including product availability issues, pricing errors, suspected fraud, payment problems, or other circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been received, we will provide an applicable refund.
6. Payment
We accept payment methods made available during checkout.
Payments may be processed by third-party payment providers, including PayPal. By using a third-party payment method, you agree to comply with the applicable terms and policies of that payment provider.
We do not request or require customers to provide their payment passwords to us.
7. Shipping and Delivery
Orders are shipped according to our Shipping Policy.
Delivery estimates are provided for reference and may be affected by factors outside our reasonable control, including carrier delays, customs processing, weather, transportation disruptions, and incorrect address information.
Customers are responsible for providing accurate shipping information.
8. Returns and Refunds
Returns, refunds, cancellations, damaged products, defective products, and incorrect items are handled according to our Return & Refund Policy.
Nothing in these Terms is intended to exclude or restrict any consumer rights that cannot legally be excluded or restricted under applicable law.
9. Website Use
You agree not to:
- Use our website for unlawful or fraudulent purposes
- Attempt to gain unauthorized access to our website, systems, or accounts
- Interfere with the operation or security of the website
- Introduce malicious software, viruses, or harmful code
- Copy, reproduce, modify, or exploit website content without authorization
- Use automated systems to access or collect information from the website in a manner that could interfere with its operation
- Provide false, misleading, or fraudulent information
We may restrict or terminate access to the website where reasonably necessary to protect our business, customers, website, or other users.
10. Intellectual Property
Unless otherwise stated, the content of this website, including text, graphics, photographs, logos, designs, layouts, product descriptions, and other materials, is owned by or licensed to us and is protected by applicable intellectual property laws.
You may access and use the website for personal and lawful shopping purposes. You may not reproduce, distribute, modify, publish, sell, or commercially exploit website content without our prior written permission, except where permitted by law.
11. Third-Party Services
Our website may use third-party services, including payment processors, shipping providers, website hosting services, analytics providers, and other service providers.
Third-party services may have their own terms and privacy policies. We are not responsible for the independent acts, omissions, policies, or practices of third-party service providers to the extent permitted by applicable law.
12. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.
By using our website, you acknowledge that you have had an opportunity to review our Privacy Policy.
13. Disclaimer
To the extent permitted by applicable law, our website and its content are provided on an “as available” basis.
We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.
We will make reasonable efforts to maintain the website and correct technical problems when reasonably practicable.
14. Limitation of Liability
To the maximum extent permitted by applicable law, BONNIE BENJAMIN LIMITED will not be liable for indirect, incidental, special, consequential, or punitive losses arising from or relating to the use of our website or products, except where such liability cannot legally be excluded.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, or violation of the rights of another person.
16. Changes to These Terms
We may update these Terms from time to time to reflect changes to our website, products, services, business practices, or applicable legal requirements.
The updated Terms will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which BONNIE BENJAMIN LIMITED is established, except to the extent that mandatory consumer protection laws applicable to you provide otherwise.
Nothing in these Terms is intended to deprive consumers of rights that cannot legally be waived under the laws applicable to them.
18. Contact Us
If you have questions regarding these Terms of Service, please contact us:
BONNIE BENJAMIN LIMITED
Email: support@pawclimb.com
Address: RM 5B 12/F TUNG LEE IND BLD, 9 LAI YIP ST, KWUN TONG, HONG KONG